Measure the starting state correctly
Record closing time, missing-record rate, cash variance, timekeeping corrections, matters awaiting a GTB decision and obligations without an assigned BU operator.
CASE STUDY
A case study must show how the business began to operate differently.
Each case shows the baseline, GTB decision, BU execution and post-change evidence. The scenarios are composite illustrations, not results of a specific client.
Install small controls that are actually used
Every change has a form, operator, approver, deadline and exception route. A consulting document alone is not implementation.
Compare with reviewable data
Compare the same metric before and after, retain source evidence and state what cannot be concluded or published.
Illustrative scenarios
Three implementation models based on common operating conditions
These are composite simulations, not named clients or outcomes verified by GTB. Figures are assumed targets that illustrate measurement; actual results are not guaranteed.
01 · Japan-based service company
- Starting point
- Evidence was scattered, monthly close took 25 days and ownership was unclear.
- Intervention
- Create a record index, assign data owners, introduce weekly reconciliation and a monthly reporting pack.
- Illustrative metric
- 90-day target: close in 8 days; missing evidence reduced from 18% to 3%.
02 · Cross-border e-commerce
- Starting point
- Sales, refunds and supplier payments were not reconciled on the same rhythm.
- Intervention
- Standardize transaction IDs, supplier evidence, refund workflow and a 13-week cash forecast.
- Illustrative metric
- 120-day target: refund/dispute rate from 4.8% to 2.1%; weekly cash visibility established.
03 · Restaurant expanding its workforce
- Starting point
- Employment contracts, time records and overtime approvals varied across locations.
- Intervention
- Standardize contracts, timesheets, approval authority and personnel-file checklists.
- Illustrative metric
- Six-month target: payroll corrections from 12 to 2 cases per month.
Baseline
Control implemented
Post-change evidence
READING THE RESULT
Revenue growth is not the only evidence of a good operating system.
GTB prioritizes operating-quality indicators: speed of numbers, evidence completeness, cash visibility, unresolved exceptions, workforce errors and decision time.
Less dependent on one person
Work continues during absence because records, authority, review dates and backup routes are defined.
Issues are identified earlier
Licenses, contracts, labor, residence, data and recurring duties sit on a review calendar with owners.
GTB decides from evidence
Before approving a new location, hire, contract or investment, GTB Holdings reviews cash, margin, balances, team capacity, licenses and risk.
Metrics used to evaluate a case
Reporting speed
Days from month-end to completed close and management reporting.
Evidence quality
Share of transactions missing a contract, invoice, receipt, GTB approval or assigned BU operator.
Forecast visibility
Difference between cash forecast and actual, and weeks of payment needs visible in advance.
Operating exceptions
Overdue issues, payroll errors, time-record corrections, complaints or unresolved incidents.
APPLY IT TO OPERATIONS